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  3. Client Care & Communication

Advance your Professional Skills in Client Care & Communication

These Client Care & Communication courses cover a broad spectrum of topics, ensuring you stay current with industry standards and best practices.

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Client Care & CommunicationCourtroom PresentationLaw Practice ManagementLegal Research & WritingMentoring & Professional DevelopmentNegotiation & Conflict ManagementRisk Management
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Featured Client Care & Communication Packages

Curated sets to complete your hours faster. All packages are included in Unlimited Pass
  • Package
    bylearnformula
    PACKAGE: Annual CPD Compliance for Ontario Lawyers
    book
    11 courses
    5.0
    (47)
    12 CPD hours
    CA$299CA$499
  • Package
    bylearnformula
    PACKAGE: Client Management for NB Lawyers
    book
    11 courses
    4.9
    (170)
    12 CPD hours
    CA$299CA$499
  • Package
    bylearnformula
    12-HOUR PACKAGE: Enhance Your Lawyering Skills (BC Edition)
    book
    10 courses
    4.9
    (191)
    12 CPD hours
    CA$299CA$499

Value Bundles

Bite-sized learning bundles to earn hours faster. All bundles are included in Unlimited Pass.
  • Bundle
    byWei Ding (Imelda) Lo
    AI & Digital Ethics for Lawyers
    book
    4 courses
    5.0
    (39)
    8 CPD hours
    CA$129CA$499

Professional Client Care & Communication Spotlight

Enroll with Unlimited Pass — All courses shown are included in Unlimited Pass
  • Video Course
    Law: Client Communication & Management

    Social Media and Professional Responsibility: Legal Risk in Informal Spaces

    Navigate the hidden legal pitfalls of digital communication and protect your career by maintaining strict ethical boundaries when personal and professional lives collide online.

    CA$83-30%CA$119
    1 CPD hour
    Wei Ding (Imelda) Lo
    5.0
    (2)
    Published at May 3, 2026
    Updated at Apr 30, 2026
  • Video Course
    Communication: Business Communication

    Effective Communication

    Drive Team Success with Assertiveness, Clarity, and Empathy.

    US$138-55%US$305
    1 CPD hour
    Nancy Mouton
    4.8
    (276)
    Published at Feb 20, 2025
    Updated at Feb 19, 2025
  • Video Course
    Communication: Business Communication

    Mastering Business Communication & Persuasion

    Powerful Words & Techniques for Business Communication

    CA$129-55%CA$284
    2.5 CPD hours
    Rebecca Brizi
    4.7
    (696)
    Published at May 7, 2024
    Updated at Apr 12, 2026
  • Video Course
    Law: Client Communication & Management

    Giving Expert Evidence 02 - Preparation and Reports

    A range of legal and forensic experts discuss the DOs and DON’Ts of preparation for court testimony and cross-examination.

    CA$119-55%CA$262
    1.5 CPD hours
    Eve Ash
    5.0
    (3)
    Published at Dec 15, 2020
  • LearnFormula Business

    Upgrade to Team License

    Try LearnFormula Business and buy packages or courses at a discounted group (multi-license) rate.

    • A subscription-based online learning platform with access to our full course library
    • Organize training on our LMS-platform
    • Flexible payment according to your preferences
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    LearnFormula Business
  • Video Course
    Law: Client Communication & Management

    Legal Storytelling: Communications for Solo Firms

    Transform your solo practice by mastering narrative techniques that engage clients, build undeniable trust, and clearly communicate your unique value in a crowded legal market.

    CA$68-31%CA$99
    1 CPD hour
    Shaun Bernstein
    Published at Jun 8, 2026
    Updated at Jun 5, 2026
  • Video Course
    Law: Presenting in Court

    Public Speaking for Legal Professionals

    Master the art of persuasive communication to command the courtroom, simplify complex legal concepts, and deliver compelling arguments that win over clients and judges.

    US$77-44%US$138
    1.5 CPD hours
    William Smelko
    5.0
    (1)
    Published at Jun 2, 2026
    Updated at Jun 1, 2026
  • Video Course
    Law: Client Communication & Management

    Turning Draining Conversations into Constructive Ones: A Progressive Approach for Lawyers and HRs

    A Practical System for Building Trust in Difficult Workplace Conversations

    CA$59-40%CA$99
    1 CPD hour
    Sandra Bekhor
    5.0
    (7)
    Published at May 8, 2026
    Updated at May 7, 2026
  • Video Course
    Law: Client Communication & Management

    Dealing with High Conflict Opposing Counsel

    How to Deal with High Conflict Lawyers in Court, Negotiation or Other Situations

    CA$99-55%CA$218
    1 CPD hour
    Bill Eddy
    4.8
    (12)
    Published at Jul 27, 2020
    Updated at Jan 3, 2025
  • Video Course
    Law: Client Communication & Management

    Avoiding and Handling Conflict of Interest

    How to avoid a conflict of interest with clients, and what to do if one arises.

    CA$155-55%CA$341
    3 CPD hours
    Irwin Law
    4.7
    (23)
    Published at Mar 16, 2020
  • Video Course
    Law: Client Communication & Management

    Preparing for and Conducting Direct Examinations

    How to work with a witness before and during a direct examination to ensure they are prepared.

    CA$99-55%CA$218
    1 CPD hour
    Irwin Law
    4.7
    (6)
    Published at Mar 16, 2020
    Updated at Aug 26, 2020