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Advance your Professional Skills in Client Care & Communication

These Client Care & Communication courses cover a broad spectrum of topics, ensuring you stay current with industry standards and best practices.

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Featured Client Care & Communication Packages

Curated sets to complete your hours faster. All packages are included in Unlimited Pass
Package
byLearnFormulalearnformula
12-HOUR PACKAGE: Enhance Your Lawyering Skills (BC Edition)
book
10 courses
4.9
(139)
12 CPD hours
CA$299CA$499
Package
byLearnFormulalearnformula
PACKAGE: Client Management for NB Lawyers
book
11 courses
4.9
(113)
12 CPD hours
CA$299CA$499

Value Bundles

Bite-sized learning bundles to earn hours faster. All bundles are included in Unlimited Pass.
Bundle
byWei Ding (Imelda) LoWei Ding (Imelda) Lo
AI & Digital Ethics for Lawyers
book
4 courses
5.0
(24)
8 CPD hours
CA$129CA$499

Professional Client Care & Communication Spotlight

Enroll with Unlimited Pass — All courses shown are included in Unlimited Pass
Turning Draining Conversations into Constructive Ones: A Progressive Approach for Lawyers and HRs
Video Course
Law: Client Communication & Management

Turning Draining Conversations into Constructive Ones: A Progressive Approach for Lawyers and HRs

A Practical System for Building Trust in Difficult Workplace Conversations

CA$59-40%CA$99
1 CPD hour
Sandra Bekhor
5.0
(4)
Published at May 8, 2026
Updated at May 7, 2026
Philanthropy: An Introduction
Video Course
Accounting & Tax: Personal Tax

Philanthropy: An Introduction

An introductory review of some of the key topics and concepts in charitable giving and philanthropy for Canadians.

CA$99-55%CA$218
1 CPD hour
Michael Naito
5.0
(6)
Published at Aug 12, 2025
Updated at Aug 12, 2025
Effective Communication
Video Course
Communication: Business Communication

Effective Communication

Drive Team Success with Assertiveness, Clarity, and Empathy.

US$137-54%US$301
1 CPD hour
Nancy Mouton
4.8
(267)
Published at Feb 20, 2025
Updated at Feb 19, 2025
The Power of Conversations in Professional and Personal Life
Video Course
Communication: Personal Communication

The Power of Conversations in Professional and Personal Life

Effective conversations for success in your professional career and business, as well as in your personal, family, and romantic life.

US$178-55%US$392
2 CPD hours
Dr. Elisaveta Pavlova
4.9
(70)
Published at Mar 26, 2025
Updated at Mar 26, 2025
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Client Advisory Services: Financial Results & Stakeholders
Video Course
Communication: Business Communication

Client Advisory Services: Financial Results & Stakeholders

Master the art of translating financial data into meaningful insights for diverse stakeholders.

US$137-54%US$301
1 CPD hour
David Peters
4.9
(11)
Published at Mar 23, 2025
Updated at Mar 16, 2025
Upgrade Your Communication Skills
Video Course
Communication: Personal Communication

Upgrade Your Communication Skills

Find Out How Improving Your Communication Skills Can Help You Get Just About Anything You Want

US$164-55%US$362
1.5 CPD hours
Dr. Elisaveta Pavlova
4.7
(48)
Published at Mar 2, 2025
Updated at Feb 24, 2025
Mastering Business Communication & Persuasion
Video Course
Communication: Business Communication

Mastering Business Communication & Persuasion

Powerful Words & Techniques for Business Communication

CA$129-55%CA$284
2.5 CPD hours
Rebecca Brizi
4.7
(685)
Published at May 7, 2024
Updated at Apr 12, 2026
Clients Make the Practice of Law Possible: Part 2
Video Course
Law: Client Communication & Management

Clients Make the Practice of Law Possible: Part 2

How Much Influence Do They Have? Who’s the Boss? Lawyer or Client?

CA$119-55%CA$262
1.5 CPD hours
Toronto Lawyers Association
5.0
(1)
Published at Apr 7, 2023
Emotional Intelligence for Customer Service Representatives
Video Course
Communication: Business Communication

Emotional Intelligence for Customer Service Representatives

Learn how observations, questions, and breaks can heighten customer experience and satisfaction

CA$129-55%CA$284
2 CPD hours
Renée Gendron
4.7
(18)
Published at Jun 12, 2024
Managing Different Personality Types: Influencing
Video Course
Communication: Business Communication

Managing Different Personality Types: Influencing

Master Communication & Influencing Skills Across All Personality Types

CA$155-55%CA$341
3 CPD hours
Chris Croft
4.7
(622)
Published at May 3, 2024